Welcome to the AQUAVITAL FAQ page! Here, you’ll find quick answers to common questions about our product, benefits, usage, and more. If you need further assistance, don’t hesitate to reach out—we’re happy to help!
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.
2. Product Questions
What is AQUAVITAL made of?
AQUAVITAL is made with high-quality Magnesium Chloride and purified water, ensuring a clean and effective liquid supplement without any artificial additives.
How is AQUAVITAL different from other magnesium supplements?
AQUAVITAL’s liquid formula offers superior absorption compared to pills or capsules, delivering faster results and making it easier for your body to benefit from the magnesium.
How should I take AQUAVITAL?
Simply use the included measuring cup to take the recommended dose based on your age group. AQUAVITAL can be taken directly or mixed with water or your favorite drink.
What are the key health benefits of AQUAVITAL?
AQUAVITAL supports energy production, heart health, joint flexibility, muscle recovery, better sleep, and overall well-being with its potent, easily absorbable magnesium.
3. Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Will I be charged sales tax?
Sales tax is applied where required by law and will be calculated during checkout based on your location.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
4. Shipping Questions
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose. Please refer to our shipping policy for more details.
Do you offer free shipping?
Yes, we offer free shipping on orders above a certain amount. Please refer to our shipping policy for more details.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.
